Customer Service Charter
The purpose of the customer service charter is to describe the clinical activities of the Humanitas Mater Domini Clinical Institute, to help citizens understand and access services, to make hospitalisation more comfortable, and to provide all the information needed to guide the patient on his or her journey in hospital.
The Charter provides information about:
- Mission and Goals
- The patient’s rights and duties
- Our organisation
- Our facility
- Admission to hospital
- Outpatient services
- Dental Care Centre
- Services
- Scientific and operational partnerships
- Finding your way around
- How to get here
- Addresses and contact information
Access the Customer Service Charter online
(LINK Carta Servizi ONLINE)